The alarm did not sound
Open iPhone Settings → Notifications → Tea Master and allow notifications and sounds. Silent Mode and Focus settings can silence notification audio. Use Tea Master Settings → Test alarm to check the in-app sound.
Tea Master for iPhone
How can we help?
Find quick answers below or contact Polaris Labs for Tea Master support.
Contact support
Tell us what happened.
Include your iPhone model, iOS version, and the steps that led to the issue. Please do not send passwords or payment details.
Common questions
Quick troubleshooting
My purchase is not showing
Open Tea Master → Settings → Tea Master Plus → Restore purchases using the same Apple Account that made the purchase. If Apple reports a billing problem, contact Apple Support because Polaris Labs does not receive payment details.
My teas are not syncing
Confirm that iCloud Drive is enabled for the same Apple Account on both devices, Tea Master is allowed to use iCloud, and both devices have an internet connection. Synchronization may take a short time after a large photograph is added.
How do I delete my data?
Delete one tea from its shelf menu, or open Settings → Your data → Delete all Tea Master data. If iCloud synchronization is enabled, the deletion also synchronizes to your other devices.
Privacy
Your records stay private.
Tea Master has no developer-operated account or data server. Read the full Tea Master Privacy Policy to learn how local data, iCloud synchronization, photographs, notifications, and purchases are handled.